Ford National Roadside Assistance & Auto Club Lifestyle Membership
Ford National Roadside Assistance and Auto Club Lifestyle Membership is included with your vehicle purchase and following each eligible Scheduled Service at Northpoint Ford1 . Applicable to Retail and Small Business Customers (Fleet less than 5 vehicles) only.
Large Fleet (5 vehicles or more) and Government customers are eligible to have Ford National Roadside Assistance cover added, upon request at a participating Ford Dealer at Sale and following each eligible Scheduled Service.
Whether you’re ten minutes from home or hours away, you only need to experience a flat tyre or flat battery to know the value of National Ford Roadside Assistance. Together with Auto Club Lifestyle Membership, you also get to leverage the Auto Club Rewards Program of your home State or Territory, and other exclusive discounts including travel, accommodation, retail and lifestyle experiences. Until your vehicle reaches 7 years of age, each time a Standard A or B Scheduled Service is completed by a participating Ford Dealer, you’ll receive an Auto Club Lifestyle Membership and Ford National Roadside Assistance for up to 12 months from the date of the service1.
Ford National Roadside Assistance benefits include:
(Available to all Ford customers, including Retail, Fleet & Govt. customers)
For a complete description of the National Roadside Assistance features
Click here for description
Explore State Auto Club Lifestyle Membership benefits:
(Available to Retail and Blue Fleet customers only)
How long will I be covered under the Ford National Roadside Assistance and Auto Club Lifestyle Membership program?
When you first purchase your new Ford vehicle (Retail and Blue Fleet customers), you will receive Ford National Roadside Assistance and Auto Club Lifestyle Membership with your home State or Territory, from the date of first registration. We’ll then renew your cover for up to 12 months, each time you complete a Standard A or B Scheduled Service with a participating Ford Dealer, until your vehicle reaches 7 years of age. Ford National Roadside Assistance and State Auto Club Lifestyle Membership will cease at the expiration of your 12 month coverage. If you miss a service or go longer than 12 months between services, your vehicle will not be covered for the period between expiration and when the vehicle is presented for service.
How long will it take for my State Auto Club Lifestyle Membership to be created?
Provided we have all your information necessary to register the State Auto Club Lifestyle Membership then processing should not take longer than approximately 14 business days. Where information is incomplete, the Roadside Assistance team will reach out to you by SMS, email or by phone to request the missing information required to process your registration.
My contact details have changed, who should I contact to update these?
You can reach out directly to your State or Territory Auto Club to update your contact details, alternatively please contact your Ford Dealer to provide updated home address, contact number or email address.
I’ve moved Interstate, can I transfer my Ford National Roadside Assistance and Auto Club Lifestyle Membership to my new State or Territory?
Ford National Roadside Assistance applies nationwide, therefore you do not need to transfer your coverage. Your Auto Club Lifestyle Membership will be updated when you complete your next Standard A or B Scheduled Service with a participating Ford Dealer in your new State or Territory, provided your vehicle has not reached 7 years of age.
What happens if I already have an existing State Auto Club Membership?
If you are an existing Auto Club Member, please reach out directly to your local Auto Club and discuss the options available to you regarding your current Auto Club Membership.